Okay

(!) IMPORTANT - PLEASE READ THIS BEFORE POSTING.


Support Policy:

Please make sure to read the theme's documentation, which came bundled with your download. It is often very likely that you will find an answer to your question there.

Support does NOT include theme customization, installation or administration of WordPress itself, requests that require custom coding, or support for any third party software and plugins.

Support deals with helping everybody go through the installation and the configuration process of the theme, as well as issues related to the theme's default features, and bug fixes.

Before asking questions, please make sure you search through the tickets to see if your question has already been answered, which means that you might not need to wait at all to get an answer.

  Public Ticket Activity

sarah Lewis Column behaviour in responsive mode   Updated 1 week ago   2   Omm: Retina Responsive WordPress Portfolio Theme Most recent comment from Kate Sullivan: Hi Sarah, Thanks for contacting us. The best way to influence the columns in responsive mode is to add CSS classes to them and then use those CSS classes to target the columns. You would need ... Glenda Main logo moves up and down and images not clear   Updated July 13, 2016   7   Yin & Yang: Clear And Slick WP Portfolio Theme Most recent comment from Kate Sullivan: HI Glenda,  Ok no problem, looking forward to your reply on that.  Provide me with admin credentials if nothing changes.  Thanks in advance.  Cheers  Safira I can scroll down on some pages in mobile view   Updated July 4, 2016   2   Peak: Retina Responsive WordPress Portfolio Theme Most recent comment from Kate Sullivan: Hello Safira, Thanks for contacting us and I apologize for the inconvenience caused here. What kind of device are you using? I have checked the site but I was able to scroll. Could you ... Chris Mobile menu button not working   Updated July 4, 2016   6   Peak: Retina Responsive WordPress Portfolio Theme Most recent comment from Chris: I have since resolved the issue. Thanks for the help Katie :-) kosame707 Portfolio featured images not showing   Updated June 26, 2016   13   Peak: Retina Responsive WordPress Portfolio Theme Most recent comment from Kate Sullivan: Hi Tobias,  That's strange.  Could you create a new ticket and give me admin access to your dashboard there to have a closer look at your issue? There must be a conflict of some sort ... Bill Prochnow Jetpack Photon   Updated June 12, 2016   4   Peak: Retina Responsive WordPress Portfolio Theme Most recent comment from Kate Sullivan: Hi Bill, Thanks for your reply, The best alternative we could recommend that would allow you to keep using the Photon Module from Jetpack is to use a plugin such as the Gonzalez Plugin or a ... YU The Site name / Order of the categories   Updated June 7, 2016   3   Yin & Yang: Clear And Slick WP Portfolio Theme Most recent comment from YU: They are solved! Thank you so much! YU Theme Options Missing   Updated June 6, 2016   3   Yin & Yang: Clear And Slick WP Portfolio Theme Most recent comment from YU: Thank you! Chelsea Any portfolio posts with recently uploaded images break my page   Updated June 1, 2016   8   Yin & Yang: Clear And Slick WP Portfolio Theme Most recent comment from Kate Sullivan: Hi again Chelsea, I hope you are doing great. Thanks for letting us know, and for your valuable inputs. We'll definitely take note to this :) Let me know if you need further assistance. Jose No portfolio option in my WP menu   Updated May 30, 2016   2   Kabuto: Responsive WordPress Portfolio Theme Most recent comment from Kate Sullivan: Hi Jose, Thanks for getting in touch and sorry about the trouble you are having. Welcome to Kabunto Theme, the Responsive WordPress Portfolio Theme. As per your issue, a fresh installation ... Beatriz Delete lines and words from footer   Updated May 23, 2016   7   Omm: Retina Responsive WordPress Portfolio Theme Most recent comment from Zlatan Halilovic: Hi Beatriz,  please use the following custom CSS to make the word "Social" disappear, and to erase the last line:  .header nav + .header-title { display: none; } .header ... Amanda Homepage featured images open in lightbox   Updated May 14, 2016   2   Peak: Retina Responsive WordPress Portfolio Theme Most recent comment from Kate Sullivan: Hi Amanda, Thanks for contacting us. Unfortunately no it's not in the theme options to get the look you desired. It is possible with custom development, however this falls outside the scope of ... jo Changing the order of the porfolio categories   Updated May 6, 2016   2   Yin & Yang: Clear And Slick WP Portfolio Theme Most recent comment from Kate Sullivan: Hi there,  Thanks for reaching out to us.  To order your portifolios, you can use the Metronet reordering plugin, https://wordpress.org/plugins/metronet-reorder-posts/ , which will let you ... Juan Delete Filter menu   Updated April 28, 2016   3   Kabuto: Responsive WordPress Portfolio Theme Most recent comment from Juan: Perfect!. Thanks. Atelier BLOG   Updated April 25, 2016   2   Peak: Retina Responsive WordPress Portfolio Theme Most recent comment from Kate Sullivan: Hi Gabriel,  Thanks for contacting us.  Are you using the Portfolio post type?  Making a line break or list is a standard feature for Wordpress.  Here are some useful links that may ...
https://onioneye.ticksy.com/