(!) IMPORTANT - PLEASE READ THIS BEFORE POSTING.
Please make sure to read the theme's documentation, which came bundled with your download. It is often very likely that you will find an answer to your question there.
Support does NOT include theme customization, installation or administration of WordPress itself, requests that require custom coding, or support for any third party software and plugins.
Support deals with helping everybody go through the installation and the configuration process of the theme, as well as issues related to the theme's default features, and bug fixes.
Before asking questions, please make sure you search through the tickets to see if your question has already been answered, which means that you might not need to wait at all to get an answer.